But for the price, I decided to keep it. I purchased it for Christmas – ordering and delivery was fine. As I started the process, I ran across a listing of reviews and went there. I did not approve a 3 yr replacement, or a charge for a cleaning kit. I was so impressed by the quality! Keep supplying great jewelry at a price laymen can afford to look like a thousand dollar jewelry items.

Page 1 Reviews 1 – The ordering process via www. Talk about frustrating and bad service!!! On top of the poor quality, The return process is taking forever. Customer service was Awesome!! This was my first purchase with this company and I only knew about them from the mail order catalogs my dad would receive while growing up. Thank you, you have successfully subscribed to our newsletter! However, after reading all the reviews recently, I am very afraid to order these because of all the bad experiences with Stauer, particularly on watches.

For an annual membership fee, they get 10 percent off every order and dollars in discounts. Person offered to send me to my account person, I told them not to do that as he would not answer the phone, I had called them many casablancw.

Never dissatisfied with any of their employees.

Top Reviews and Complaints about Stauer Jewelry

Surely, It became an investment of my character. With our recent purchase they have added a Norton purchase reassurance. When the digital and analog settings were in their settings the piece works as great as stated by Stauer. So, you pay higher with the membership.

However, when he opened the gift and started to set the date, the stemwinder fell right out! Also, seeing I placed the order online using my bank cardStauer shipped the order practically revieww away. This review is featured by Stauer Jewelry.


Put up a mildly overpriced ad in a magazine? It was very quick and showed up within a week.

Stauer Jewelry

I received the watch and am extremely impressed with the beautiful design and quality of the watch. The company offers upscale jewelry, but it also has a selection of fine jewelry pieces under dollars for both men and women, making it a good choice for customers on a budget. Have always received great products and top notch service. Plus this Christmas, my best friend surprised me with a beautiful turquoise necklace from Stauer.

A Fabulous Find Indeed: I sent an email immediately and call customer service in the morning Dec 18 to fix the issue and request the 2-day delivery, the person who helped me Nancy mentioned she waved the additional cost due to the inconvenient. The face of the watch is ivory with blue hands and silver numbers. This may be my first watch from Stauer, but it will definitely not be the last!

Over many years we have had only one issue and Stauer bent over backwards to make it right.

Our efforts allow us to offer these unique items at the best prices. I feel like Frida Kahlo when I wear it, and I get loads of compliments at work on it, too.


This was my first purchase with this company and I only knew about them from the mail order catalogs my dad would receive while growing up. Just made my 1st purchase from my Electric co-op news bk.


Absolutely top quality and worth every dollar. I am a watch collector and have since started to collect jewelries since I got my first Italian Courage Ring from Stauer. The membership which I canceled does not allow the discount in tech catalog and the membership discount. I was so impressed by the quality! The people in this company are very kind and professional. I bought it as a gift. By continuing to use casablancq site, you are consenting to the use of cookies as explained in our Privacy Policy casabalnca improve your experience.

I advised that if I did not hear back today, 12 day of no contact xtauer enough I was going to mail it back today at 4PM. Shipment took about a week and when I got it, it was packaged beautifully. On top of everything else, when the watch arrived, it did not contain a receipt for the purchase. Which I guess is actually a positive! All have had such the very same wonderful flawless standards as this master watch. We travel directly to the source to find the most exquisite and rare pieces.

I have bought 4 different watches. As Cqsablanca started the process, I ran across a listing of reviews and went there.

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